Description
About our Course
A Level 4 (120 credits), Level 5 (120 credits), or a combined Level 4 & 5 (240 credits) Qualifi diploma can be earned by students enrolled in our online hospitality management course. These diplomas are intended to give students the skills they need to be successful in the hospitality sector.
You can start and finish the course at any time; it is entirely online. 40 hours of guided online learning make up each module (Levels 4 and 5), and an additional 30 to 50 hours of optional materials, such as suggested exercises, readings, digital resources, and self-test assignments, are available.
You must turn in four online assignments totaling between two and three thousand words at each level in order to pass the course. Following successful completion of your hotel management course, you will receive a Qualifi diploma, which you may use to upgrade to a bachelor’s degree at a number of UK universities.
You will have access to webinars, social learning forums, one-on-one tutor support, and extra materials during the hotel management course to help you finish your diploma quickly. On our Student Resources page, you may learn more about the resources that will be at your disposal. To ensure you have the greatest possible educational experience, you can also read about the associations we belong to and the academic credentials we meet.
Entry Requirements
To enrol in our Level 4 hospitality management course, you must be at least 18 years old and have a full secondary education, meaning you must have a minimum of 2 A-levels or equivalent.
If you don’t have 2 A-levels or the equivalent, such as NVQ Level 3, you may also be able to enrol based on your work experience.
To enrol in a Level 5 hospitality management course, you must have completed the Level 4 Qualifi diploma in hospitality management.
Qualification
- Qualification: Level 4 Diploma in Hospitality and Tourism Management
- Qualification: Level 5 Diploma in Hospitality and Tourism Management
Course Content Level 4
Food and beverage operations
Pupils will acquire knowledge of the procedures used in the preparation and serving of food and beverages, as well as the practical elements of these activities.
Food safety and hygiene
Pupils will comprehend the necessity of adhering to rules and handling processes skillfully in order to guarantee food safety.
Hospitality and hotel housekeeping
The function of the housekeeping division in a hospitality setting will be understood by the students. The significance of the housekeeping division and its effects on the hotel industry will be discussed in this subject.
Customer service
Through conducting research on client needs and expectations, students will learn the value of a customer-focused hospitality facility in a cutthroat market. Additionally, students will learn how to provide exceptional customer service and assess the advantages of going above and beyond for clients.
Front office operations
The function of the front office division in a hospitality setting will be understood by the students. This lesson will highlight the front office department’s significance and the effect it has on the hospitality industry as a whole.
Accounting and cost control
The fundamental accounting concepts needed to create and evaluate major financial statements, as well as the principles of hospitality finance, will all be understood by students.
Global tourism and hospitality
Pupils will comprehend the magnitude and reach of the worldwide tourism and hospitality sector. This unit looks at the factors that impact it and the development of brands in global marketplaces.
Hospitality and marketing
The function of the front office division in a hospitality setting will be understood by the students. This lesson will highlight the front office department’s significance and the effect it has on the hospitality industry as a whole.
Employee engagement
The fundamental accounting concepts needed to create and evaluate major financial statements, as well as the principles of hospitality finance, will all be understood by students.
Training and CPD
Pupils will comprehend the magnitude and reach of the worldwide tourism and hospitality sector. This unit looks at the factors that impact it and the development of brands in global marketplaces.
Course Content Level 5
Food and beverage supply chain management
Students will gain an understanding of supply chain processes and systems, as well as how businesses use them to manufacture, source, and prepare food and beverages for the hospitality sector both locally and internationally. This section explains the importance of supply chain management for both gaining a competitive edge and operating profitably.
Quality management
The ability to comprehend and apply quality management in a hospitality industry will be granted to students. In a hospitality organization, students will be able to analyze, assess, and apply a quality management system.
Events and conference management
The operational concerns that underpin effective event and conference management will be understood by the students. This lesson looks at a lot of different events and talks about the steps and things to think about.
Customer relations management
Pupils will comprehend the significance of Customer Relationship Management (CRM) for hospitality establishments and identify the essential procedures that guarantee its efficacy.
Managing people
Students can learn about a variety of management positions, responsibilities, styles, traits, and abilities in addition to the fundamentals of management behavior. Through an examination of the architecture and ethos of the hospitality industry, students will be able to comprehend the relative merits of various organisational systems.
Current issues in HRM
The fundamental ideas of human resource management (HRM) as well as the contemporary concerns that HR managers must take into account in performing their duties will be understood by students. Additionally, students will comprehend how the HR department in hotel and hospitality management is impacted by current laws.
Revenue management
Pupils will be able to comprehend the fundamentals of revenue management and how it impacts hotel room rates. Additionally, students will be able to develop an overbooking policy and apply yield management techniques in a hotel.
Corporate social responsibility
Pupils will be able to comprehend the fundamentals of revenue management and how it impacts hotel room rates. Additionally, students will be able to develop an overbooking policy and apply yield management techniques in a hotel.
Contemporary issues
The nature and implications of prospective and present contemporary concerns that have an impact on the hospitality sector will be understood by students. This lesson will highlight how organizations must be adaptable to the ever-changing needs of their clients and their surroundings.
Business planning
The ability to write a business plan for a hotel or other hospitality organization will be understood by the students. Students will gain knowledge of the company’s present market position, performance metrics, and growth prospects.
Assignments
Ten modules comprise the Qualifi Levels 4 and 5 Hotel and Hospitality Diploma, with four written assignments each level. You will have access to the assignments after completing the modules; each assignment is between two and three thousand words in length. After that, your assignment will be turned in to your assigned tutor for review and comments.
The assignment titles for the level 4 hospitality management course are:
- Sustainability in tourism and hospitality management
- Operations management in tourism and resort operations
- Management of visitor attractions
- Employability and development in the hospitality industry
The assignment titles for the level 5 hospitality management course are:
- Tourism destination management
- Entrepreneurship in tourism and hospitality management
- Cultural tourism management
- Research project
Career path
You will get a wide range of skills from our hospitality management course, including people management, social responsibility, accounting and cost control, marketing in hotels and leisure, and supply chain management for food and beverages.
Upon completion of the course, you will have the ability to apply for senior positions in the hotel and hospitality business globally, including restaurants, hotels, resorts, and other related assets.
University Progression
After completing your online hospitality management courses at Levels 4 and 5, you can enroll in a variety of UK colleges to pursue a third-year hospitality degree program called a “BA top up.”
Students can apply to any university offering the BA top up and you can choose to study for your degree either online or in-person on campus. Below are just a few of the universities that offer the hospitality degree top up programme:
University of Derby: International Hospitality Business Management (Top-Up)
Bournemouth University: BA (Hons) International Hospitality & Tourism Management
University of Central Lancashire: Management in Hospitality BA – Top up
University of Sunderland: International Tourism and Hospitality Management (Top-Up) BSc (Hons)
University of Northampton: International Tourism Management (Top-Up) BA
Middlesex University London: BSc Honours International Hospitality and Tourism Management top-up