Description
About our Course
Our online hospitality management course offers students the opportunity to earn a Level 5 Qualifi diploma, totaling 120 credits. This diploma is specifically designed to equip students with advanced skills essential for success in the hospitality sector.
The course is fully conducted online, providing flexibility in terms of starting and completing it at the student’s convenience. Each Level 5 module includes 40 hours of guided online learning, supplemented by an additional 30 to 50 hours of optional resources such as recommended exercises, readings, digital materials, and self-assessment tasks.
To successfully complete the Level 5 course, students are required to submit four online assignments, each ranging from two to three thousand words. Upon completion, graduates receive a Qualifi diploma, which can facilitate progression towards a bachelor’s degree at various UK universities.
Throughout the course, students have access to webinars, interactive learning forums, individualized tutor support, and supplementary materials aimed at enhancing their learning experience. Our Student Resources page offers detailed information on available support services to ensure students receive comprehensive assistance throughout their studies.
Qualification
Qualification: Level 5 Diploma in Hospitality and Tourism Management
Entry Requirements
To enrol in a Level 5 hospitality management course, you must have completed the Level 4 Qualifi diploma in hospitality management.
Course Content
Food and beverage supply chain management
Students will gain an understanding of supply chain processes and systems, as well as how businesses use them to manufacture, source, and prepare food and beverages for the hospitality sector both locally and internationally. This section explains the importance of supply chain management for both gaining a competitive edge and operating profitably.
Quality management
The ability to comprehend and apply quality management in a hospitality industry will be granted to students. In a hospitality organization, students will be able to analyze, assess, and apply a quality management system.
Events and conference management
The operational concerns that underpin effective event and conference management will be understood by the students. This lesson looks at a lot of different events and talks about the steps and things to think about.
Customer relations management
Pupils will comprehend the significance of Customer Relationship Management (CRM) for hospitality establishments and identify the essential procedures that guarantee its efficacy.
Managing people
Students can learn about a variety of management positions, responsibilities, styles, traits, and abilities in addition to the fundamentals of management behavior. Through an examination of the architecture and ethos of the hospitality industry, students will be able to comprehend the relative merits of various organisational systems.
Current issues in HRM
The fundamental ideas of human resource management (HRM) as well as the contemporary concerns that HR managers must take into account in performing their duties will be understood by students. Additionally, students will comprehend how the HR department in hotel and hospitality management is impacted by current laws.
Revenue management
Pupils will be able to comprehend the fundamentals of revenue management and how it impacts hotel room rates. Additionally, students will be able to develop an overbooking policy and apply yield management techniques in a hotel.
Corporate social responsibility
Pupils will be able to comprehend the fundamentals of revenue management and how it impacts hotel room rates. Additionally, students will be able to develop an overbooking policy and apply yield management techniques in a hotel.
Contemporary issues
The nature and implications of prospective and present contemporary concerns that have an impact on the hospitality sector will be understood by students. This lesson will highlight how organizations must be adaptable to the ever-changing needs of their clients and their surroundings.
Business planning
The ability to write a business plan for a hotel or other hospitality organization will be understood by the students. Students will gain knowledge of the company’s present market position, performance metrics, and growth prospects.
Assignments
The assignment titles for the level 5 hospitality management course are:
- Tourism destination management
- Entrepreneurship in tourism and hospitality management
- Cultural tourism management
- Research project